Please read these Terms and Conditions carefully before using AgentReply. These terms govern your use of our AI-powered customer engagement platform.
By accessing and using AgentReply services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
AgentReply provides AI-powered customer engagement automation through voice calls, SMS, and WhatsApp messaging. Our platform enables businesses to automate customer interactions, lead qualification, and support operations using artificial intelligence.
You are responsible for maintaining the confidentiality of your account credentials, ensuring compliance with applicable laws and regulations, providing accurate information, and using the service in accordance with these terms and our acceptable use policy.
You may not use AgentReply for illegal activities, spam or unsolicited communications, harassment or abusive behavior, violating third-party rights, or attempting to compromise the security or integrity of our systems.
Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice to existing customers.
AgentReply shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the service.
By using AgentReply, you consent to the processing of customer interaction data to provide and improve our AI services. All data processing is conducted in accordance with our Privacy Policy and applicable data protection laws.
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.
All content, features, and functionality of AgentReply are owned by us and are protected by copyright, trademark, and other intellectual property laws.
Either party may terminate this agreement at any time. Upon termination, your access to the service will cease, and we may delete your data in accordance with our data retention policy.
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms will be resolved in the courts of [Your Jurisdiction].