Call Logs& Analytics
Comprehensive call tracking and analytics platform. Monitor all calls, access recordings, view transcriptions, and gain insights to improve your team's performance.
Powerful Call Logging Features
Everything you need to track, analyze, and optimize your call operations with comprehensive logging and analytics.
Comprehensive Call Tracking
Track all inbound and outbound calls with detailed logs, timestamps, and call outcomes for complete visibility.
- Complete call history
- Detailed call metadata
- Real-time call tracking
Call Recording & Storage
Automatically record all calls with secure cloud storage and easy access for quality assurance and training.
- Automatic call recording
- Secure cloud storage
- Quality assurance tools
AI Call Transcription
Convert call recordings to text automatically with AI-powered transcription for easy search and analysis.
- Automatic transcription
- Searchable call content
- Multi-language support
Call Analytics & Insights
Get detailed analytics on call performance, agent productivity, and customer satisfaction metrics.
- Performance analytics
- Agent productivity metrics
- Customer satisfaction tracking
Real-time Call Monitoring
Monitor active calls in real-time with live dashboards and instant alerts for important events.
- Live call monitoring
- Real-time dashboards
- Instant alerts
Automated Call Workflows
Create automated workflows for call routing, follow-ups, and post-call actions to streamline operations.
- Automated call routing
- Follow-up automation
- Workflow optimization
Call Logs & Analytics Dashboard
Experience our comprehensive call logging interface with detailed analytics, recordings, and transcriptions.
Call Logs & Analytics
Comprehensive call history with detailed insights and recordings
247
Total Calls
89.2%
Answer Rate
4:32
Avg Duration
198
Recordings
| Contact | Agent | Direction | Status | Duration | Date & Time | Recording | Transcription | Actions |
|---|---|---|---|---|---|---|---|---|
Alice +17203000839 | Unassigned | Answered | 00:15 | Jun 20, 2025 10:06 AM | ||||
James William +916879059233 | Unassigned | Answered | 00:05 | Jun 20, 2025 9:47 AM |
Call Logging Use Cases
See how businesses are using comprehensive call logging to improve operations and compliance.
Quality Assurance
Monitor call quality and agent performance with detailed recordings and analytics.
Sales Performance
Track sales calls and conversion rates to optimize sales team performance.
Customer Support
Analyze support calls to improve customer satisfaction and resolution times.
Compliance Tracking
Maintain compliance with call recording and documentation requirements.
Ready to Transform Your Call Operations?
Join thousands of businesses already using comprehensive call logging to improve performance, ensure compliance, and optimize their operations.
Join Our Early Users Program
Be among the first to experience AgentReply's revolutionary AI customer engagement platform. Get exclusive early access and special pricing.